The terms and conditions apply to all members of the party on whose behalf the booking is made. Payment of the deposit signifies acceptance of Lady’s Mile and Oakcliff Holiday Parks terms and conditions
When you book your holiday your agreement will be with Oakcliff Holiday Park. References to ‘Oakcliff ’, ‘we’, ‘us’ and ‘our’ are to Oakcliff Holiday Park.
There will be a contract between you and Oakcliff Holiday Park:
The person making the booking accepts the contract on behalf of all members of your party and is responsible for making sure they accept the contract. We can’t accept bookings from anyone under the age of 18.
All Holidays within 8 weeks of arrival: Full amount to be paid
Touring holidays over 8 weeks: £50 deposit per week or full balance whichever is the lesser
Static caravans and lodges over 8 weeks: £50 deposit per week
All bookings made at Oakcliff are for holiday use only. We don’t accept bookings if you want to stay for work or use the park as a base to travel to work or for residential use.
Admission of Children Under 8 Years Old into the Swimming Pool
At busy times access to our facilities may be restricted. We reserve the right to close or withdraw certain facilities or change the entertainment programme (e.g. for health and safety reasons, illness, maintenance, adverse weather conditions, seasonality, Weddings, events or reasons beyond our control) without prior notice and we are not liable to you if we have to do so.
Wi-Fi is available on the park for an extra charge. Its provision is subject to availability and network conditions. It may not be available 24 hours and is provided for leisure and not for business. Bookings are not accepted if they are wholly reliant on the uninterrupted provision of Wi-Fi.
Pitches are approximately 10m by 11m. All your belongings, including any extra cars or tents, must fit on that pitch. Maximum occupancy of the pitch is 8 people including infants.
Electric hook-up is paid for via a pre-paid card system at certain times of the year. These will be available in 10, 50 and 100-kilowatt increments. There will be no refunds for part-credit on these cards.
We do all we can to make sure you enjoy your holiday but sometimes things may go wrong. If this happens please tell reception straight away and we will try and put things right. If we can’t, then you can leave on the first day of your holiday and receive a full refund of the cost of your holiday. If you decide to stay or don’t give us the chance to put things right first, you’ll not be entitled to a refund. If anything is not sorted out during your stay please contact our Customer Relations team by email firstname.lastname@example.org or write to the Operations Manager, Lady’s Mile Holiday Park, Week Lane, Dawlish, EX7 0LX, no later than 21 days after the end of your holiday. Letter and emails sent after this time may not be responded to.
Devon is currently in a tier two restrictions area which means guests from Tier one and Tier two areas are permitted to stay with us, however we are sorry we cannot accept bookings from Tier three areas at the moment however you are welcome to book for 2021.
We are following all government guidelines and trust that our guest will help us and do the same.
Coronavirus Important Information.
Keeping you safe and happy during your stay at Lady’s Mile during these continuously changing times.